SugarCRM Accessories -- USCRM

About UsCRM.com

UsCRM.com is dedicated to the development, implementation, and support of high quality, low cost, business automation systems. We use a combination of best of breed products such as Zimbra Collaboration, and UsCRM and mix them with our own enhancements and integrations. UsCRM.com is a division of ASA Austin Software Architects and provides all of the Groupware, CRM Systems, and CRM Accessories for the integration teams at ASA.

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SugarCRM/QuickBooks Exporter

SugarCRM provides the front end interface and workflow control, but who handles the accounting? Most small and medium sized businesses use QuickBooks for their invoicing and accounting. The problem is, SugarCRM does not provide an interface to export your sales information into QuickBooks. Without this, your employees are forced to do double entry of information. This costs you money.

Our QuickBooks Export Module for SugarCRM provides "an easy to use" interface to select and export the information you need. You can set up batch exports to pull records from SugarCRM which match specific search criteria. This streamlines the entire process into one single effort, without having to export a copy of each and every invoice.

Instant Agent Notifications

Hook your web site lead forms directly into the SugarCRM system. We track their origin for marketing tracking, and assign a sales rep to the lead automatically using a special "round robin" distribution methodology. The moment that the lead record is assigned to a sales rep, the Instant Notification System for SugarCRM will place an alert window onto that sales reps monitor. They must click on this notice window in order to have it bring up the record in the SugarCRM system. This combination of technologies provides for the ability to have sales reps return web site requests in less than 1 minute.

Installation Assistance

Every extension module from ASA comes with a setup package that offers real-time assistance to walk you through both the installation and configuration of the base system. This allows you to quickly pickup the basics for operating your new system without needing to pay for continuous maintenance services.

Custom Changes

We can make it exactly how you want it. Custom modifications to the SugarCRM system as well as Custom Add-On Modules are our specialty. Our Architects will meet with you to determine your specific needs. We will first create graphical prototypes to lock in your exact deliverables, then we will create a working prototype for you to use, finally we apply your final set of change requests to the system and release a final version for you.

All of our customization services are handled by the professional services staff at Austin Software Architects (ASA). ASA is the parent company of UsCRM.Net and the world class Architecture and Development teams at ASA are specifically trained in both the SugarCRM system and the principals of CRM and Business Automation. Check out ASA today, to get more information on the full scope of their services.